When I started my career in People Analytics, never did I imagine that one day I would become an expert resource on the topic, let alone be able to advise those who are starting their journey in this field. Having had numerous conversations with folks who are starting out in this field and reflecting on my own journey to date, here are the seven lessons I have learned that I would share with my younger self in no particular order

When it comes to relationships, partnerships, conflict resolution, etc. I borrow my views from a Chinese proverb that roughly translates to ‘you can’t clap with one hand’ (trust me, it sounds better in Mandarin!). In practice, this means that in any sales conversation / partnership, it takes both parties to create a pleasant (or poor) experience.

This is a Hard-Lessons-I-Have-Learned-So-You-Don’t-Have-To and Nobody-Will-Say-This-Out-Loud-In-The-Workplace kind of article.

Here is the highlight reel of my thoughts on some comments I have heard in a professional setting, from someone in what would typically be considered an HR leadership role, and where more than one person was in the audience.

This one is for all the Account Executives and Sales Professionals out there: your customer is just a human looking to connect with another human.